Privacy Policy
Last updated: March 19, 2026
Your Data is Yours
We never sell your information
Secure Storage
Your data is protected
No Training
Your chats aren't used for AI training
You Control
Delete your data anytime
1. Introduction
At Privy AI, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. Please read this privacy policy carefully.
2. Information We Collect
We collect information you provide directly to us:
- Account Information: Email address and authentication credentials
- Assistant Data: Names, descriptions, and system prompts you create
- Chat Content: Messages you send and receive during conversations
- Uploaded Documents: Files you upload for knowledge base enhancement
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Services
- Process your transactions and send related information
- Send you technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Communicate with you about products, services, and events
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data is encrypted in transit and at rest.
5. AI Training
Important: Your conversations, assistant configurations, and uploaded documents are never used to train or improve any AI models. Your data remains completely private and is used solely to provide the Service to you.
6. Data Sharing
We do not sell, trade, or otherwise transfer your personal information to outside parties. We may share information with:
- Service providers who assist in our operations
- Legal authorities when required by law
- Business transfer parties in case of merger or acquisition
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your data ("Right to be forgotten")
- Export your data in a portable format
- Opt-out of certain data processing
8. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. You can request deletion of your data at any time through your account settings or by contacting support.
9. Children's Privacy
Our Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information immediately.
10. Changes to Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us through our support channels.